Privacy Policy

Last updated: 15th Oct 2023

Paw Print Adventures, a tour company operating in Uganda East Africa, is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information. By using our website and services, you consent to the practices described in this policy.

Information We Collect

We may collect and process the following types of personal information:

  1. Contact Information: This includes your name, email address, phone number, and mailing address.

  2. Booking and Payment Details: When you make a booking with us, we collect information necessary for processing payments, such as credit card details or other payment information.

  3. Travel Preferences: We collect information about your travel preferences, including accommodation and activity preferences, dietary restrictions, and medical requirements, to ensure a personalized and safe travel experience.

  4. Demographic Information: We may collect demographic information, such as your age, gender, and nationality, to tailor our services and offers to your preferences.

  5. Website Usage Data: We collect information about how you use our website, including your IP address, browser type, and browsing habits. This helps us enhance your online experience.

How We Use Your Information

We use your personal information for the following purposes:

  1. Booking and Confirmation: To process your bookings, confirm your reservations, and provide necessary travel-related information.

  2. Customer Support: To respond to your inquiries, requests, and provide customer support.

  3. Improving Services: To enhance our products and services, personalize your experience, and develop new offerings.

  4. Marketing: To send you promotional offers, updates, and newsletters about our services and related travel products. You can opt out of these communications at any time.

  5. Compliance: To meet legal, regulatory, and compliance obligations.

Information Sharing and Disclosure

We may share your personal information with third parties in the following situations:

  1. Service Providers: We share information with trusted service providers who assist us in delivering our services, such as accommodations, transportation, and excursion providers.

  2. Legal Requirements: We may share information to comply with applicable laws, regulations, or legal processes, or to protect our rights, privacy, safety, or property, and that of our customers and partners.

  3. With Consent: We may share your information with third parties when you give us explicit consent to do so.

Data Security

We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. However, no online method of data transmission is 100% secure, and we cannot guarantee its absolute security.

Your Choices and Rights

You have the right to:

  • Access, update, or correct your personal information.
  • Request that we delete your personal information, subject to legal and contractual obligations.
  • Object to or restrict the processing of your information.

If you have questions or need assistance with exercising these rights, please contact us at [your contact email].

Cookies and Tracking Technologies

We use cookies and similar tracking technologies on our website to provide a more personalized experience. You can manage your cookie preferences in your web browser settings.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The date of the last update will be displayed at the beginning of the policy. We encourage you to review this policy periodically to stay informed about how we protect your privacy.

Contact Us

If you have any questions, concerns, or feedback regarding this Privacy Policy or our data practices, please contact us at:

Paw Print Adventures,  Plot Kampala

Effective Date: 15th October 2023